Miway and car track dont work together like they claim.

Item: MiWay Insurance
Rating: 1
Author: James M

I took out car insurance with Miway last year in November and the consultant advised they will ask car track to come and Install a tracker. I have been making follow ups and everytime Miway consultants will tell me they have escalated the matter. The last one said the 72 hours turn around time ends on 14/1/2025. I am still in limbo.

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Replies (2)

MiWay Insurance's replyOfficial

15 Jan 2025, 21:07

It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team

MiWay Insurance's reply15 Jan 2025, 21:07

Official

James M's updateReviewer Update

20 Jan 2025, 15:02

I actually came to the realization that Car Track had been the one dropping the ball. When MiWay sent a lead to them they actually dont call to set up the appointment. I decided to even go with a different tracking company.

Thanks to Miway for trying by all means to facilitates the appointment.

James M's update20 Jan 2025, 15:02

Reviewer Update