MiWay AGAIN does not respond to claims

Once again, my property is being further damaged as a result of MiWay not responding to claims. There is rain damage in my house as a result of a leak, and as the rain continues to fall, I have a wooden floor and carpets being damaged, and I am deeply concerned about the structural integrity of the house being damaged. I made a claim online many days ago, and received an automated email from Yollanda. She has not rep**** to numerous emails. I am currently in Swaziland, but have given my contacts, and the contacts of the people staying in my house while I'm away. There really is no excuse for this appalling service. MiWay, when you respond to this... EMAIL ME! Let me re-give you contacts for people in the house, because I am OUT OF THE COUNTRY. Ladies and gentlemen, may I recommend... OUTsurance.