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adiel G

1 reviews | Active since Jul 2018

13 Sept 2019, 16:09

Miway aftermarket windscreen issue

Be aware with regards to windscreen. When you ensure your vehicle with miway that if you want to replace your windscreen and u don't have warranty on your car they would want to fit a aftermarket windscreen even if your car has no warranty even though the windscreen that is on the car is the original/agents. This is what happened to me , but luckily I have an extended warranty on the car. In stating that the warranty has nothing to do with windscreen , mirrors , doors etc. , warranty covers mechanical defaults etc. so has no impact whatsoever with regards to a windscreen but that is what they use to force it on you to accept a aftermarket part. I refused! stood my ground and they are paying me out for the agents windscreen plus labour obviously minus the excess. I am still to be paid out but as was discussed will happen soon. SO BE AWARE!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply13 Sept 2019, 16:13
Official
Hi there - thanks for taking the time to write to us and for sharing your feedback. Please know that we appreciate it!

Best regards,
The MiWay Team