1 reviews | Active since Jan 2017
Miway adding false accidents for additional premiums
Miway changed my policy details without any contact from my side. They added an accident to my profile that I was never involved in, which pushed up my premium then started deducting more from my account. I have spoken to several consultants to correct this over a few weeks, but nothing has been done to correct this. The consultants said they didn't know why my premium increased and all promised to get back to me, but none ever did. Miway has yet to correct this or call me back after all my calls. They have also not reimbursed me the additional amount that they ********ly took from me. I'm appalled that a company would change someone's details in an attempt to wrongfully take more money from them!
We have passed your note on and we'll get someone to give you a call soonest. Please accept our sincere apology in the interim for any hassles we have caused you!
Best regards,
The MiWay Team
We have passed your note on and we'll get someone to give you a call soonest. Please accept our sincere apology in the interim for any hassles we have caused you!
Best regards,
The MiWay Team
We need to unconditionally apologise for not getting things right concerning the incident stated on your policy and we assure you that this is not the MiWay way.
Christinah has since been in touch to explain what happened - thank you for giving us another chance to make things right and please let us know if you need help with anything else!
Kind regards,
The MiWay Team
We need to unconditionally apologise for not getting things right concerning the incident stated on your policy and we assure you that this is not the MiWay way.
Christinah has since been in touch to explain what happened - thank you for giving us another chance to make things right and please let us know if you need help with anything else!
Kind regards,
The MiWay Team
