Miway

My 9 year old daughters tablet is insured by Miway, The screen was broken because she left it on the floor and it was stood on so the screen is smash.

Miway sent a courier company to collect the tablet, to send it to a repair company. There is no way on Gods' Green earth that I will hand over my 9 year old daughters phone to some stranger and potential pervert (Popi act protection of info incl a minor- her whats app account, phone numbers, photos of her and her friends and photos of our house) As well as the fact that if I wanted to repair it I could just send give it to the cell fix guy in the mall. Have it fixed for R600 which is R80 cheaper than my Excess and I will not lose my no claim bonus. Not to mention the fact that I pay R18 per month to insure this device. I was not informed by Miway that I would have to hand my 9 year olds phone over to a stranger or that they will decide to repair or replace. I feel like they have treated me like a **** and a ******** by not trusting me.

Do i look like a sucker - No claim bouns after three year R2500 + R680 Excess + R720 to ensure the item for 3 years = R3900 that I stand to lose for a R600 Repair Job, the only people smiling is Miway and the repair guy