DG
Dimakatso G

1 reviews | Active since Oct 2019

18 Oct 2019, 10:46

Miway a ****

Miway is that insurance yku mist bery careful when you get in it I cancelled my insurance with them on the 23rd September and for it to be effective from the 30th September after numerous emails I sent to them and requesting call backs got a call to only be told my cancellation will be effective from the 3rd October my debit order date was last day of the month with them but they debited before the 30th one consultant from miway told me I have certain details missing in my car insurance policy I need to update next thing 304 was debited as my life insurance and my premium increased with nk communication to me no phone call I was told to receive my premium the matter will be forwarded to the relevant department but when signing people up you have everything done quickly a week later nothing from mi way please pay me pack my money its not yours I don't think ill ever insure with you

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Replies (4)
MiWay Insurance
MiWay Insurance's reply18 Oct 2019, 12:36
Official
Please accept our sincere apology for not getting things right the first time around and for any inconvenience you have experienced – we assure you that this is not the MiWay way!

We have passed your note on to the right team and an agent will be in touch soonest to assist. Best regards,
The MiWay Team

Best regards,

DG
Dimakatso G's update23 Oct 2019, 13:00
Reviewer Update
I think this matter is a joke for miway I want my refund I have been told days ago to send my bank statement to this day my money is stil not refunded I want my money miway pay me back
DG
Dimakatso G's update24 Oct 2019, 10:46
Reviewer Update
Mi way kindly please stop calling me to make me feel stupid and ask me the very same questions giving the run around ypur delay tactics are noted my money please stop calling pay me back my money if you ever see me in my entire life insured to this policy I would have failed
DG
Dimakatso G's update24 Oct 2019, 12:33
Reviewer Update
Miway insurance thinks everything is a joke I got a call from them now to be told they wont be able to pay me back my money because they forgot to cancel my insurance they had a glitch on the system and now they will deduct another premium for this month they already send a command to my bank to withdraw im taking the legal route now im told I must wait till they deduct and claim it back to receive it in 7 days what a stupid company this is this much I wont let go of you will not I repeat will not deduct out of my account I will make sure of it they must not dare touch my bank account and your consultants are very rude and unprofessional