CF
Cathrine F

1 reviews | Active since Sept 2011

01 Aug 2018, 09:35

Miway a disgrace to your loyal customers

I have phoned Mi way last Thursday as they just took extra cash off which was not permitted i am still waiting for the manager to phone me back , Very poor service , Its a disgrace how you treat your loyal customers but i will not leave it there you had no right to just take additional funds and now you have an issue paying it back.

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Replies (2)
MiWay Insurance
MiWay Insurance's reply01 Aug 2018, 09:39
Official

We have passed your note on and we'll get someone to give you a call soonest. Please accept our sincere apology in the interim for any hassles we have caused you!

Kind regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply07 Aug 2018, 16:09
Official

We're so sorry to hear that you feel this way and we assure you that this is not the kind of service we aim to deliver. Ntokozo has been in contact to adjust your policy to better suit your needs and, he also let you know of the refund due to you.

Please feel free to let us know if you need help with anything else!

Kind regards,
The MiWay Team