rS
raveen S

1 reviews | Active since Apr 2010

01 Mar 2025, 17:52

MiWay *******

On the outset our vehicle deprecates year to year. Before my yearly anniversary with MiWay I called them to discuss my premium for the next team only to be told that I must expect a call from them closer to time. I call 5 weeks before anniversary. Only to receive an email a week later advising my of my 30% increase, my vehicle has deprecated over the past 12 months, why has my premium increase and by 30% my profile remained the same. I called them, and they would not budge on their new premium. MiWay you talk a lot about customers service but fail to deliver, no wonder you are not SA number one vehicle insurance provider. I managed to get a much better deal from their competitors at a lower price. MiWay stop ripping of your clients.

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply01 Mar 2025, 17:52
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.

Best regards,
The MiWay Team
rS
raveen S's update01 Mar 2025, 17:56
Reviewer Update
Thank you for your AI response, it's a bit to late.