Miway

My car was repaired in 2012 for hail damage and suddenly the roof started to crack, contacted miway and first been informed i need to take the car back to the panelbeaters after they have been closed down and had to contact Miway about 5 times to have an accessor to have the car send to another panelbeater and car was sent to Bredren Autobody since the 1 April 2019 , after 2 weeks received the first SMS stating the car is being stripped and up to date more than a month later the roof is still inline to be painted. Miway set up an conference call with the panelbeaters and the "Floor Manager" just say they are doing me and Miway a favour to have the car repaired!!!!!!Bad service from Miway as i have spoken to Lerato on progress and been informed i will receive a call back and i had to contact Miway ones again this morning to do a follow up, they are fast to deduct the monthly payment off your account but when it comes to customer service it is unacceptable