TR
Terry R

1 reviews | Active since Jun 2018

13 Jun 2018, 13:07

Miway

This is directed to Miway and it's employees. I have a policy with them for car insurance. I called in to cancel my policy with them because I had a better offer from one of the Insurance companies. I called the call center and I spoke, unfortunately I didn't get her name, she suggested that I ask them to bid the new policy that I just got. she was very nice and she transferred me to Asisiphe. she friendly, nice and attentive. she let me ask questions if I didn't understand the question. It felt like I was speaking to my peer. I got the best offer thanks to her and sotho/tswana speaking lady 'sorry I didn't get your name' that wouldn't allow me to cancel my policy with them. I' going to refer all my friends to Miway. Thank you so much ladies.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply13 Jun 2018, 21:55
Official

This is such a fantastic compliment and exactly the kind of feedback that we strive for. Thanks for taking a moment out of your day to show Asisipho the recognition she deserves - we'll be sure to do the same.

We also appreciate you giving us another chance to show you just how much we value you as our client and we look forward to building a long and lasting relationship with you.

Best regards,
The MiWay Team

Best regards,