Miway

I have car insurance with Miway for 18 months on the 21st Dec my Hubby who has a learners license met up in an accident in Lenasia in the interim he lost our phones and could not phone anyone, smilos towing pick up the car and took it., the next day I phone Miway told them the truth what happen, the accessor phone me told me that he is going to speak to my hubby, to get the fact straight. I was told that they have my Polo Vivo the Hofbro Auto Body Booysens. that and they rejected the claim and the damages for the to fix the car is R45000.00 because my hubby does not have a drivers license.. I kept phoning Hofbro the number just rings . I phone Suvir Bodie it rang no answer at 10.40 voice mail eventually at 13.00 he phone on Friday 2nd December to tell me to go collect my vehicle.It was already late the panels beaters closed for holidays. on the 26th Dec 2017 still unable to get hold of the panel beaters. Eventually I investigated to find out that the panel beaters company closed on the 15 December 2016 will reopened on the 15th Jan 2018. on the 2nd Jan 2018 I phone towing company who advise me my car was all the time at yard in Lenasia . I had to pay security charges, storage charges admin charges for 13 days came to total of R9000.00, if Miway did there investigation properly and efficiently I would not pay so much for the towing company. they ***********, when I call to cancel my policy the agent had the audacity to tell me l will not get car insurance. anywhere .I phone 3 insurance i got better deals than Miway.