LZ
Lebogang Z

1 reviews | Active since Jan 2021

22 Dec 2023, 17:02

Miwarranty

Jeez!!! I literally have been helping Miway agents to do their Job. Its been 3 weeks going back en forth for a small claim. Spoke to Danice, Palesa, Olga, Mpho en few others- Not sure what exactly they are hired for cos they dont know their job en dont care, when u call in, its like they making u a favour to pick up ur call. Miway agents just send emails to Vantage en dont care to provide feedback cos they are receiving feedback. To me, it seems like they just dont know what they doing or expected to do. Today alone, I had to call Motor Vantage and do a Conference call with MiWay, luckily I got hold of Innocent from Motor V who was patient while doing the conference call with Miway, knowing Miway since they dont know what to do, I was told again that it will be escalated. OMG I cant wait to cancel my Car Insurance with u guys en this Vantage thing I was sold to, which seems useless to me Honestly.

MiWay and Motor Vantage u guys must come to the party.

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply22 Dec 2023, 17:03
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team