1 reviews | Active since Aug 2021
Mistakes turned to excellency
I had a Miway Claim which was handled by an Agent called PuleTs and the manner in which he handled my claim was nothing short of amazing, listened to my frustration and continued to address my problems patiently and giave me reassurance to treat the situation as fair as possibleand that is probably the only reason why I'm typing this message. like they say, People make your business and this gentleman lived up to that ethos fully. I had a problem with my policy as it wasn't insurance correctly. After my accident, it was only then that I noticed the discrepancies in my policy and Pule jumped in and helped. he asked that I give him 2 days to verify the information. in which he later come back and agreed to my concerns and further continued to elaborate how they plan on fixing this issue, which was to my benefit as my car got paid out and he continued to mentioned that Midway will send Goodwill credit as my car was well looked after with very little mileage on the clock. what was a terrible experience was handled accordingly by an agent who managed the situation professionally. Like i said to Pule , HE will always have a client in me. if Miway ever wants me to sign again, They can use him as bait cause I genuinely enjoyed the service received by him.
Thanks Miway Team
The MiWay Team
The MiWay Team
