MM
Mugiyo M

1 reviews | Active since Apr 2025

28 Mar 2026, 19:30

Missing Spare wheel, spanner and Jack

SAPS case pened at Pretoria :Villieria Police Station under case number 259/3/2026. The case relates to my vehicl.Polo vivo , which was delivered to Vanzyl Autobody workshop with a spare wheel, wheel spanner, and jack present. These items are now missing. At SAPS, I signed the necessary documentation truthfully and honestly to confirm the presence of these items at the time of delivery. The matter is currently under police investigation. As my insurer, Miway I requested intervation without success am still awaiting their promise call to date.My vehicle Polo vivo registration number FV 50 LF GP is parked at my home and claim Access of R6000. paid to Vanzyl auto body .

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Replies (2)
MiWay Insurance
MiWay Insurance's reply28 Mar 2026, 19:30
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team

Best regards,

MM
Mugiyo M's update28 Mar 2026, 19:44
Reviewer Update
Dear MiWay Team,I am requesting feedback regarding my recent experience at the GDear MiWay Team,

I am requesting feedback regarding my recent experience at the Garage. Despite waiting for assistance while my vehicle was parked, no support was provided.

This caused considerable inconvenience, and I would appreciate a clear explanation as well as details on how this issue will be addressed to prevent recurrence.

Thank you for your prompt attention.arage. Despite waiting for assistance while my vehicle was parked, no support was provided.This caused considerable inconvenience, and I would appreciate a clear explanation as well as details on how this issue will be addressed to prevent recurrence.Thank you for your prompt attention.