DN
Dayalan N
1 reviews | Active since Mar 2016
20 Oct 2020, 18:39
Misleading
I received a call on Saturday to do a quote on my home contents and building insurance, spoke to Almo and was advised to send my policy documents with santam and standard bank and they will try and match what I am currently paying and I must email it to *** of which I was told I will get a response by Monday and if they cannot match what I am currently paying then they will pay me R400. I have not received any feedback, is this the type of service I am going to receive???
Helpful (0)
Replies (2)0
Replies (2)
MiWay Insurance's replyOfficial
21 Oct 2020, 07:47This is unacceptable, and we apologise for the inconvenience and frustration you have experienced. Your feedback has been escalated and someone will be in touch shortly to sort this out! Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply21 Oct 2020, 07:47
Official
This is unacceptable, and we apologise for the inconvenience and frustration you have experienced. Your feedback has been escalated and someone will be in touch shortly to sort this out! Best regards,
The MiWay Team
The MiWay Team
DN
Dayalan N's updateReviewer Update
21 Oct 2020, 16:10I received a call from Almo, what he advised me on a recorded line and what his telling me now is misleading. I want someone to listen to my telephonic conversation with this sales agent. I am going onto other social media platforms because you guys are misleading the public . I want a call from the CEO today
DN
Dayalan N's update21 Oct 2020, 16:10
Reviewer Update
I received a call from Almo, what he advised me on a recorded line and what his telling me now is misleading. I want someone to listen to my telephonic conversation with this sales agent. I am going onto other social media platforms because you guys are misleading the public . I want a call from the CEO today