fM
fredricka M
1 reviews | Active since Mar 2017
08 May 2017, 11:01
Misery
<p>i have been complaining about the treatment i received from Miway and i requested them to refund me and it has been 3 months failing to communite with me. their service is not satisfactory at all. please stop debiting my account because you failed to assist in time of needs.</p>
Helpful (0)
Replies (3)0
Replies (3)
MiWay Insurance's replyOfficial
08 May 2017, 11:53Thanks for the comment and the opportunity given to respond.
Mukovhe has previously tried calling you to discuss your concerns but was unfortunately unable to reach you. We’ve since sent you an email explaining the dispute process if you are still unhappy with the outcome of your claim. Please give us a shout if you need any other help.
Best regards,
The MiWay Team
Best regards,
MiWay Insurance's reply08 May 2017, 11:53
Official
Thanks for the comment and the opportunity given to respond.
Mukovhe has previously tried calling you to discuss your concerns but was unfortunately unable to reach you. We’ve since sent you an email explaining the dispute process if you are still unhappy with the outcome of your claim. Please give us a shout if you need any other help.
Best regards,
The MiWay Team
Best regards,
fM
fredricka M's updateReviewer Update
08 May 2017, 12:38please stop covering your tracks i have never received an email from miway and i dont need any explanation now because you failed to explain from the onset. what i need now is my money and stop debiting my account as i cannot continue doing business with you
fM
fredricka M's update08 May 2017, 12:38
Reviewer Update
please stop covering your tracks i have never received an email from miway and i dont need any explanation now because you failed to explain from the onset. what i need now is my money and stop debiting my account as i cannot continue doing business with you
MiWay Insurance's replyOfficial
17 May 2017, 14:16Thanks for the note!
Please send your formal dispute in writing to our internal dispute department at *** in order to get assistance with your concerns. Please give us a call should you need anything else.
Kind regards,
The MiWay Team
Best regards,
MiWay Insurance's reply17 May 2017, 14:16
Official
Thanks for the note!
Please send your formal dispute in writing to our internal dispute department at *** in order to get assistance with your concerns. Please give us a call should you need anything else.
Kind regards,
The MiWay Team
Best regards,