TM
Thato M

1 reviews | Active since Aug 2011

11 Feb 2016, 12:30

MiRewards

I think logging a Hellopeter complaint will be the only way in which I can assistance from Miway. I have called your call centre requesting that they tell me when I am due to receive my MiRewards. I have left a message that I be called back with no luck hence this complaint. Everytime I call i'm told that client services is busy and there is no one that can assist me and I can only be called within 72-hours.<br> <br> All I need is a date on which I become eligible to receive money from your miRewards programme.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply12 Feb 2016, 16:48
Official
Hello Thato.go,

Please accept our sincere apology for not getting things right initially and for any hassles we have caused you. Inno has since been in touch to assist with your MiRewards query and we thank you for giving us another chance to make things right.

Please don't hesitate to give us a call if there's anything else we're able to help with.

Kind regards,
The MiWay Team

Best regards,