Midway is expensive, and they never call back.

I have been on hold for 25 minutes trying to cancel my insurance policy. Seems like they want to delay it for another day so that they can charge another month's premium. The switchboard operator escalated the call to the manager, seems like the manager is too busy/important to take a call. Thank heavens I didn't have to put a claim in I would probably die of old age before someone picked up the phone, I was going to keep my life insurance with them but after this fiasco I will cancel it in due course eventually, provided someone picks up the phone.