Mi way's poor customer service

Item: MiWay Insurance
Rating: 2
Author: katlego M

Everytime there is an interaction I am the one calling them at my expense, Mandisa never comes back to me.<br> Victor promised to get back to me regarding the recording where I apparently agreed to a tariff increase.<br> My car is been with them for three weeks and nothing is done, the rude response I get instead is that Mandisa does not deal with my car only that is why she never get back to me!!!

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Replies (1)

MiWay Insurance's replyOfficial

23 Oct 2015, 16:39

Hello katlegopheladi,

Thanks for bringing this to our attention and for giving us a chance to investigate what went wrong! We have passed your feedback on and we assure you of our commitment to improve our service delivery - thanks to your feedback. Thanks for giving Inno a chance to make things right.

Please don't hesitate to give us a shout if you need any further assistance!

Kind regards,
The MiWay Team

MiWay Insurance's reply23 Oct 2015, 16:39

Official