Mi way - redefines incompetence

Its been over 5months & counting... We still haven't received our vehicle which we used on taxify services. Miway (does insurance your way) - well I by far dont think so! Our vehicle was involved in an accident & on that same night we were informed to drive the vehicle ourselves to the specified panel beaters as if a tow truck was sent it "would mean the car would be regarded as a write"-said the operator. So that was done and about 3months later (Aug) we told me collect the car from panel beaters and while driving back home there was an unfami**** sound & it was reported to Mi way again & we returned the vehicle to the panel beaters. Upon enquiry regarding what damages were found & fixed, we got the shock of our lives! Only the body of the car was fixed and nothing else was checked as based on what they/their suppliers saw, there was no way any damage could have happened and thats why only the body was done! Spent the whole of September fighting this issue over the phone being moved from pillar to post and dealing with a rude Brillant & a non budging Lerato (a superior) promises of getting call backs and never getting any. After telling Mpho that we would understand if they said the issue is mechanical issue and they dont cover it... Suddenly every call after that we were told the fault was mechanical - WOW. We were told the car would be taken to Hyundai to detect the issue and now because we are fed up with dealing with these *********** people and require our car back they inform us that we must pay a fee of R11000 (this is over & above the R5000 access fee) for requesting the car to be taken to the Hyundai for an inspection which they failed to do. We pay monthly installments in the hope that when we eventually are in need of their service they check all possibilities related to the accident but they diagnose based on what the eye sees. Now we still getting no where and requested copies of all our calls with them & we get edited versions and calls of other clients complaining about similar issues so obviously we are not being unreasonable here. Its over 5 months we are receiving no income from this vehicle and they dont seem to give a damn.