MI WAY IS UNPROFESSIONAL THEY DO NOT KNOW HOW TO SPEAK TO CLIENTS AND THERE IS NO URGENCY.

MI WAY HAS THE WORSE CUSTOMER SERVICE EVER, I TOOK OUT A WARRANTY POLICY WITH MI WAY IN MARCH WHICH I SPECIFICALLY TOLD THE CONSULTANT THAT I WOULD LIKE MY PREMIUMS FOR MY CAR INSURANCE AND WARRANTY POLICY TO START ON THE SAME TIME AND PREMIUMS MUST GO OFF TOGETHER WHICH WAS NOT DONE, THAN I DID GET A MACHENICAL BREAKDOWN WHERE I FOUND OUT MY POLICY WAS NEVER ACTIVATED. I PUT IN A CLAIM ON THE MIWAY APP THE LONG WEEKEND OF EASTER WEEKEND. WHERE I UNDERSTAND THAT THE CLAIM WAS ONLY GOING TO BE PROCESSED THE FOLLOWING BUSINESS DAY. YET NO ONE GOT BACK TO ME, I REALISED I CAN WATSAPP THAN I WATSAPP OVER 12 CUSTOMERS WHERE THE INFORMED ME THEY WILL ESCALATE THE QUERY UNTIL LIKE A WEEK OR 2 WEEKS OF WAITING. THAN NO GOT BACK TO ME UNTIL HAD TO SPEAK UP FOR MYSELF THAN ONE PERSON CAME TO ME , I WISH I HAD THE FOOLS NAMES BECAUSE EVERYONE AT MIWAY ARE LAZY. THEY DO NOT KNOW TO TREAT THEIR CUSTOMERS UNTIL I GOT A CALL FROM A LADY HLULANI BALOYI SHE IS SO UNPROFESSIONAL AND VINOLIA TELLING ME SHIS LISTENING TO A CALL FOR OVER 2 WEEKS THAN CAME BACK TO ME SAYING MOTORITE NEEDS TO GIVE FEEDBACK STILL NO POSITIVE FEEDBACK. HERE I AM STILL DID NOT SORT OUT MY CAR BUT I TOOK A WARRANTY POLIC. I ASKED FOR COMPLAINTS DEPARTMENT TO CALL ME STILL NO FEEDBACK. I AM A VERY UNHAPPY CLIENT BECAUSE WHAT IF MY CARE BROKE DOWN PERMANENTLY HOW WAS I GONNA MAKE. I AM STILL AWAITING ON APOLOLGY NOTHING ITS BEEN A MONTH NOW.