SA
Sameer A

1 reviews | Active since Aug 2016

27 Jun 2017, 11:36

Mi-way extremely terrible after care service

<p>The most negative experience of my life by a company we were meant to trust.</p> <p> </p> <p>Never responds to emails, getting ombudsman involved then we receive a promise which never materialise.</p> <p> </p> <p>When numerous follow ups are done, nobody is able to respond to simple request.</p> <p> </p> <p> </p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply27 Jun 2017, 12:03
Official

Thanks for bringing this to our attention, we'll get an agent to give you a call and assist you.


Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply05 Jul 2017, 16:13
Official

We’re truly sorry for the let-down on your claim Sameer!

Mohlago has since been in touch to discuss your concerns in more detail. We’re also happy to report that the payment has since been made. Please give us a call should you need anything else.


Kind regards,
The MiWay Team