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1 reviews | Active since Apr 2017

18 Apr 2017, 15:14

MI WAY does not respond in time for bother to follow up

<p>I called Midway after hubby was in an accident,first they TOLD me to get a case number and I did now I call them again and give them every detail and they promise to get back to me till now I am waiting to get a call or any correspondence from them.And this is not the first time they took forever to respond to my first claim until the quote expired. </p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply18 Apr 2017, 16:02
Official

We really value your feedback!

Please accept our sincere apology for the let-down. We have passed your message on and your claims handler will be in touch.


Best regards, 
The MiWay Team

MiWay Insurance
MiWay Insurance's reply26 Apr 2017, 15:06
Official

So sorry for the delays Khutso!

Mmabatho has since been in touch to register a new claim with you, and she also explained what to expect moving forward. Please give her a call if you need anything else in the interim.


Kind regards,
The MiWay Team