Mi Way

Two weeks ago I was involved in an accident. I was at the robots when the car infront of me reversed on me and dented my car. I went to the police station and after submitted my claim with my insurance which is Mi Way currently. They approved the claim and so I had to send my car to the panel beater that they recommended. It’s been over a week now and my car still hasn’t been fixed. The panel beater has been in communication with me and updating that they waiting on my insurance to approve the additional part they had to buy to fix my car. I’ve also been calling the insurance to find out why they haven’t got back to the panel beater and I’ve been taken from pillar to post. To a point where the panel beater sent me another mail to inform me that they will have to return my car without it being fixed as they gave up on Mi Way. After almost 2 weeks of not having a car and Mi Way has since not made any contact to me.