1 reviews | Active since Feb 2013

04 Nov 2015, 11:24

MI WAY CONSTANTLY DEDUCTS MY ACCOUNT

My mom cancelled miway a few months back. each month im debited R1123 and my mom with R617 and im incurring bank charges ranging from 65-140 every month. i want my way to stop these deductions and refund me all the charges billed as a result of this transaction.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply10 Nov 2015, 16:10
Official
Hello malingabj,

Thanks for bringing this to our attention! Please be assured that this is not the kind of service delivery we aim for and that we've passed your note on to the agent involved. We have since called your mom to assist with her policy - but it saddens us to hear she's decided to take your business elsewhere.

The policy has now been cancelled and please don't hesitate to give us a call if you have anything else we're able to help with.

Best regards,
The MiWay Team