PT
Precious T
1 reviews | Active since Jan 2014
01 Aug 2024, 07:07
Mi-Way and ReNew it can go to Hell 🤞🏼😡😡
We received confirmation that the car will be ready on the 2nd of August from miWay by a service provider they have allocated to my mums claim. 3 days ago i received an email . no courtsey call nothing that the car will be ready on the 16th and the reason is “ wrong parts ordered “ my mums car hire was 10days and we took the car for another 12-14days to prepare for the vehicle collection on the 2nd as promised but not this. i’m very angry with Rew-IT and Miway as i sent an email to Innocentia regarding my concern and no one has contacted me or my mother. my mums health has been affected by this😡😡
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MiWay Insurance's replyOfficial
01 Aug 2024, 07:09It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply01 Aug 2024, 07:09
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team