JA
Jeffrey A
1 reviews | Active since Jul 2013
08 Mar 2021, 11:14
Mi Way 3rd Party liability payment
On 27/01/2021 I had an incident with MiWay insured client. Decided to follow the route of third party claim due to it being an incident where my vehicle was stationary and not even idling.
After submitting everything and signing the final release, they have now stopped replying to me. The signed release notes 30 working days. I received acknowledgement on 18/02/2021.
The claim in question is C***. Please just make the payment so that I can have my vehicle repaired. Its not acceptable for someone to wait 30 working days to process a payment, and then you just stop replying after you received final release documents.
Jeff
Helpful (0)
Replies (2)0
Replies (2)
MiWay Insurance's replyOfficial
08 Mar 2021, 11:33We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply08 Mar 2021, 11:33
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. Best regards,
The MiWay Team
The MiWay Team
JA
Jeffrey A's updateReviewer Update
09 Mar 2021, 14:29Hi
Thank you to Suzan Baloyi for switly sorting out the final payment.
My matter has been resolved speedily.
Thank you to Suzan Baloyi for switly sorting out the final payment.
My matter has been resolved speedily.
JA
Jeffrey A's update09 Mar 2021, 14:29
Reviewer Update
Hi
Thank you to Suzan Baloyi for switly sorting out the final payment.
My matter has been resolved speedily.
Thank you to Suzan Baloyi for switly sorting out the final payment.
My matter has been resolved speedily.