SM
Sugendra M

1 reviews | Active since Feb 2014

27 Jul 2015, 10:19

MI DUMB WAY!! Are you SIMPLE, STUPID or SLOW???!!!

Dear Mi Way.<br> <br> Thank you again for debiting my account on the the 24th when you are suppose to debit my account on the 25th. HOW CAN YOU MAKE THE SAME MISTAKE FOR TWO MONTHS?????? Are you going to re reimburse me for the returned debits for the 2 months, I do not want your apology letter. I made the date the 25th and you retarded people keep debiting my account on the 24th!!!<br> <br> My policy says the 25th of each month AND not the 24th. You stupid ****S!<br> <br> <br> I am going to cancel my insurance with you.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply28 Jul 2015, 09:16
Official
Hello GTIDreamer,

Thanks for taking the time to comment and for letting us know what you think. We're so sorry to hear that you feel this way and if the debit order error on your policy has left you feeling undervalued in any way - we assure you that it is never our intention! Thanks for giving Ntokozo a chance to discuss your concerns - she has also double checked your account items to ensure that your future debit run correctly!

Please give us a shout if you need any further assistance!

Kind regards,
The MiWay Team