****mer of a service provider

Yesterday I phoned MiWay requesting a plumber to attend to my leaking toilet. The person that I dealt with at MiWay was very helpful and quick to organise a plumber. The plumber arrived in no time. He told me where the leak was coming from and he said I can buy the pipe from him for R500, as someone who has experience in construction the price didn’t sound right. I asked him how much it would cost me at Builders Warehouse, he said R350. I asked him to tell me everything he wanted and didn’t ask him the prices of the other items and opted to go to Builders Warehouse. The pipe that he was selling for R500 I got it for R79. I bought 3 items and they were R190. Before I left to go to builders he was warning me that the hour might get finished before he finishes hence it’s better to buy from him but I insisted that builders was not far. After I came back from builders, he said he’s left with 20min and the toilet has a crack and he’s not sure anymore whether the leak is from the pipe or the crack, so we must observe and see where the leak was coming from. He said because he was left with 20min, I must get ready to pay him for an extra hour because observing will take longer. I asked him if he was going to help in any way if the leak is from the crack and he said No. I got puzzled why I should pay him for observing if the toilet is leaking from the crack or not and he’s not going to do anything about it at the end. By now I was really getting angry realising I’m dealing with a ****mer but I didn’t show him. I asked him to fit in the pipe and leave. The same way we saw the leak and phone the insurance if the crack is leaking we will see it and phone the insurance to replace the toilet. After dealing with this ****mer if I didn’t have a long history of good service with Miway I would be cancelling my insurance today. How many people did this guy ****. The name of the plumber is Lukang. If I call again please don’t give me this service provider