1 reviews | Active since Jan 2014
Meesed Up Retentions and Customer Service
<p>My policy got an anual increase without me being notified in any way and I have to wait for 3 days to recieve a call from the retentions department when i want to cancel the cover. It takes a few minutes to take up cover with them but the cancellation is 3 days mmmm.... </p>
Thanks for your note - we will get an agent to give you a call shortly. Please accept our sincere apology in the interim for any hassles you've experienced!
Best regards,
The MiWay Team
Thanks for your note - we will get an agent to give you a call shortly. Please accept our sincere apology in the interim for any hassles you've experienced!
Best regards,
The MiWay Team
We’re so sorry for keeping you waiting initially and for any hassles you experienced trying to get through to us.
Mmathapelo has since been in touch to confirm the cancellation of your policy and although we’re sad to see you go, we’d like to reiterate that you’re more than welcome to give us a shout if you need help with anything else!
Kind regards,
The MiWay Team
We’re so sorry for keeping you waiting initially and for any hassles you experienced trying to get through to us.
Mmathapelo has since been in touch to confirm the cancellation of your policy and although we’re sad to see you go, we’d like to reiterate that you’re more than welcome to give us a shout if you need help with anything else!
Kind regards,
The MiWay Team