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Maryke-Lee Muir

1 reviews | Active since Jan 2015

25 Feb 2022, 17:57

Massive increase in premium after two years!

With MiWay for two years. This year (3rd year), they increased my premium with R1500. I asked for them to review it and confirmed they unable to give me any discount.

I once claimed for a geyser successfully, once for a roof issue, which was declined due to maintenance (understandable), and I claimed for a crack in my car windshield recently, which they never processed, and it just disappeared in the big black hole of claims as “pending” perpetually.

Nonetheless, I took the increase in my premium as a sign they no longer need my business, and moved now over to Discovery Insure for a much reasonable premium.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply26 Feb 2022, 08:13
Official
We are very sorry to hear of your frustrating experience. We’ve passed on your message to the relevant team, and they’ll be in touch with you soon. In the meantime, we’re so sorry for the hassles you’ve gone through. 

 Best regards,
 The MiWay Team