CM
Cebile M

1 reviews | Active since Jan 2015

07 Jul 2017, 09:09

Mails informing me that Kholekab is trying to call yet she does not make contact.

<p>Good Morning</p> <p> </p> <p>I keep recieveing emails that kholekab is trying to call me yet not once have I even seen a missed call from her.</p> <p>Please may she either call me, or may you stop spamming me.</p> <p> </p> <p>Kind Regards,</p>

0
Replies (4)
MiWay Insurance
MiWay Insurance's reply07 Jul 2017, 09:32
Official

Thank you for your comment and apologies for the lack of service you have experienced! An agent will be in contact with you shortly to discuss your concerns.

Kind regards,
The MiWay Team

CM
Cebile M's update07 Jul 2017, 13:51
Reviewer Update

I received a call from Kholeka.

Unfortunately the confusion was that somehow my cellphone number had not been updated on the policy.

She was very polite and helpful

Thank you

MiWay Insurance
MiWay Insurance's reply07 Jul 2017, 16:16
Official

It's a pleasure.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply11 Jul 2017, 09:32
Official

We’re so sorry for upsetting you initially!

Thanks for giving us a chance to step in and help. Kholeka has since had a chat with you and we urge you to give us a call if there's anything else we're able to help with.

Kind regards,
The MiWay Team