DJ
Durea J

1 reviews | Active since Mar 2021

17 May 2023, 13:07

Loyal customer being **********

I have never been so shocked,disappointed and just in a disbelief. I have been with MiWay for few years and I called them yesterday because I’m in the process to buy a new car. They gave me a quotation for R5000pm on a 2019 car,that I found is a joke. Where other people are giving me R1500 per month

While im talking to the lady ,she ask me to confirm my address because on her system she is picking up 3 addresses.They have to have a day and night address she said.I explained that I have spoken to someone two years ago when they wanted to add something on my insurance. They took the details and was very happy that I added something extra. Then the lady on the phone says that my new instalment for my 2015 car will be R3000. To Make things worse she said if anything happened they would not have paid me out anything because of my 3 address. Meaning I have been paying R1350 for nothing.

Wow what I shock.

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply17 May 2023, 13:11
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.

Best regards,
The MiWay Team

Best regards,