Low quality parts recommended by Miway at the expence of client's safety.

Miway Insurance claim process is the worst I have ever experienced. They offer no update no update on your claim until you follow up with them.

If you think Miway Insurance cares about its clients, please think again. The only time Miway calls me is when they want to sell something and I always make time to talk to them and hear what they have to say. Now that I am busy with a claim, I have you call them. I am tired of the apologies regarding their non existent feedback.

Miway only cares about their premium, which in my case is up to date.

Miway wants me to fit second hand headlight that I have no idea how long it work. They dont care that fitting a second hand headlight will be putting my life a risk should it stop working especially during the night and with the rainy season coming up.

This is all because Miway wants to keep costs as low as possible.

I would advise anyone who wants to use Miway as their insurance to look else where because when you need them most, they send you from pillar to post. They will frustrate you so much that you give up.

I dont even want to start talking about the inaccurate assessment report.

What a very bad experience.