Lousy service
I asked for AA assistance just after 11 am this morning, it is now after 5:30 pm and still nothing! I was chatting with the agent by the name of Bjorn Laurens and he decided to go mute on me. Can I please get assistance for the service that I am paying for urgently. Even if it means that the AA person will be sent to my house by 8 pm tonight it is fine. When the debit order goes off, they never forget to debit, but when one is asking for assistance for service which one pays for, the agents just seem disinterested! Can I please receive assistance from someone who wants to do what they get paid to do.
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MiWay Insurance's replyOfficial
29 Sept 2020, 09:15We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply29 Sept 2020, 09:15
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. Best regards,
The MiWay Team
The MiWay Team