mT
mapule T
1 reviews | Active since Aug 2016
21 Apr 2020, 16:52
Lost hope and faith in miway
Regarding my previous experience I have literally lost faith and energy to argue with miway. They can go ahead and do as they please if they feel it's the right way or the "miway" way as they always say to attract customers I'm done fighting , I'm dealing with a lot already . I'm just waiting for this lockdown to end so they can release my car, and I'll find a way to fix it , then find a suitable insurance ,I regret leaving budget insurance hopefully they'll still take me back. Pity I've wasted so much money and I would advise anyone to think twice before signing up with my way
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Replies (2)
MiWay Insurance's replyOfficial
21 Apr 2020, 17:55We're so sorry to hear that we have let you down! Your message is with the right team and an agent will be in touch with your shortly to see how we can turn this around. In the interim, we apologise for the upset and frustration you have experienced.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply21 Apr 2020, 17:55
Official
We're so sorry to hear that we have let you down! Your message is with the right team and an agent will be in touch with your shortly to see how we can turn this around. In the interim, we apologise for the upset and frustration you have experienced.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
mT
mapule T's updateReviewer Update
24 Apr 2020, 11:54Miway what exactly does you guys want from me, Kedibone Rakate emailed me and I still have the attachment that says so, now another agent calls me and says I must return the car immediately because I wasn't supposed to take it , as if I went there and stole it or took it against their will , miway is the one that arranged for me to get the car. What's worse I'm a health care worker I need transportation to and from work and they claim they can't release my car but they want their car back , how am I supposed to get to work, people's lives depend on me , should I loose my job , clearly somebody opened the door for my car to go in so please I need my car . You guys are so ***********, nobody knows what their doing , one person calls and say this , the next day the other one changes the statement , what do you guys want from me , you've already made unnecessary expenses for me and you keep piling them every day and even with that no one can tell me exactly how much am I owing ( unnecessarily) now because you don't know. You're providing a **** service to loyal customers because of your incompetence. For the past week I've been working night duty but I haven't been able to sleep during the day because you keep calling me with your stories. Is this how you treat your customers??? I
mT
mapule T's update24 Apr 2020, 11:54
Reviewer Update
Miway what exactly does you guys want from me, Kedibone Rakate emailed me and I still have the attachment that says so, now another agent calls me and says I must return the car immediately because I wasn't supposed to take it , as if I went there and stole it or took it against their will , miway is the one that arranged for me to get the car. What's worse I'm a health care worker I need transportation to and from work and they claim they can't release my car but they want their car back , how am I supposed to get to work, people's lives depend on me , should I loose my job , clearly somebody opened the door for my car to go in so please I need my car . You guys are so ***********, nobody knows what their doing , one person calls and say this , the next day the other one changes the statement , what do you guys want from me , you've already made unnecessary expenses for me and you keep piling them every day and even with that no one can tell me exactly how much am I owing ( unnecessarily) now because you don't know. You're providing a **** service to loyal customers because of your incompetence. For the past week I've been working night duty but I haven't been able to sleep during the day because you keep calling me with your stories. Is this how you treat your customers??? I