Lost customer

<p>I will be taking delivery of a new Honda BRV today, I phoned MiWay first thing yesterday morning to organise the insurance for the vehicle as my insurance is currently with them. The car is so new it is not yet on their database. The two people who did try to help me were very helpful but could not come right with a quote so it was escalated to the technical department and they promised they would get back to me by yesterday afternoon. I'm still waiting for feedback. </p> <p>As this was urgent I have looked around for alternatives and have taken insurance with Outsurance. Funny thing is I also did a Hippo comparisaon and the BRV is on most other insurers databases so I think Miway needs to wake up.</p> <p>I will be moving the balance of my insured items shortly.</p> <p>Thanks for nothing.</p>