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Phumudzo M
1 reviews | Active since Mar 2017
29 Aug 2020, 06:33
Long wait not miway
I think this will be my first time writing a negative review of miway, they have and are superb when it comes to their service, but I must express my disappointment in lack of service this time around because I am still waiting for a requested call from a senior consultant for over 7 days now after not being happy with the outcome of a junior consultant. I think it will be blamed on covid 19 which I find to be a very lame excuse for being effective and giving the best service. Disappointed really.
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MiWay Insurance's replyOfficial
29 Aug 2020, 08:48 This is unacceptable, and we apologise for the inconvenience and frustration you have experienced. We can assure you that this is not the MiWay way! Your feedback has been escalated and someone will be in touch shortly to sort this out. Best regards,
The MiWay Team
The MiWay Team
Best regards,
MiWay Insurance's reply29 Aug 2020, 08:48
Official
This is unacceptable, and we apologise for the inconvenience and frustration you have experienced. We can assure you that this is not the MiWay way! Your feedback has been escalated and someone will be in touch shortly to sort this out. Best regards,
The MiWay Team
The MiWay Team
Best regards,
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Phumudzo M's updateReviewer Update
29 Aug 2020, 09:15Thank you and I hope it will be soon, I would like to see the MIWAY way that I know of an outstanding service and customers satisfaction.
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Phumudzo M's update29 Aug 2020, 09:15
Reviewer Update
Thank you and I hope it will be soon, I would like to see the MIWAY way that I know of an outstanding service and customers satisfaction.