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Selwyn E
1 reviews | Active since Jun 2017
08 Apr 2022, 07:39
Locksmith took almost 3 hours to arrive.
My wife accidentely locked the vehicle's keys in the boot of her car, i logged the call with Enock Lamola (Miway) round about 16:45 whom was very helpful, however a locksmith only arrived at 19:38, my wife was left standing outside for 3 hours in an industrial area that becomes a ghost town after 17:15 when all businesses closes their doors. The first locksmith appointed to assist never pitched, Ronald Nkotsi (Miway) then sourced another locksmith, who contacted me immediately and was at the vehicle in 20 minutes, Thank you Gerald from Central locksmith. Miway please use competent service providers!!!
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Replies (1)MiWay Insurance's replyOfficial
08 Apr 2022, 11:50We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply08 Apr 2022, 11:50
Official
We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
