LN
Lucille N

1 reviews | Active since Jun 2012

19 Jan 2023, 11:26

Lies to make gain customers. Change the conditions of the policy don’t inform

Got my policy Jan 2022. They **** about so many things. 1 if u claim via app you get discounts on your access. If u in accident after 8 additional access. That came with lower premiums so I decided to and changed my lifestyle to be home at 8 Curfew.

Now I wanna claim windscreen it’s been 20 days no windscreen.

Then they tell no discount for claiming through App.

There was never an after 8 accident additional access.

These two facts affected my life and the decision I made.

No I am trying to cancel, they say they are busy they will call me back it’s been 2 weeks.

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply19 Jan 2023, 12:14
Official
We're so sorry to hear that you feel this way and assure you that your feedback is valuable to us. We have passed your request and your details on to the right team and someone will be in touch with you ASAP!

Best regards,
The MiWay Team