TD
Thandeka D

1 reviews | Active since Jun 2015

27 Feb 2017, 17:12

Lies and poor service

<p>I was called by a MiWay representative regarding car insurance and I was told nothing but lies. After receiving the documents the information given to me by telephone was different from the underwriting on the documents. I'm now trying to cancel the insurance and I'm being sent from pillar to post and not getting through the cancellation department I regret ever answering the call from such a useless company </p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply27 Feb 2017, 19:10
Official

We're sorry for upsetting you and we assure you that is not our intention!

We'll get someone to call you first thing in the morning to sort this out!

Best regards,

The MiWay Team

MiWay Insurance
MiWay Insurance's reply06 Mar 2017, 14:12
Official

This sounds terrible Thandeka and we assure you that it is not the MiWay way!

We will be sure to get to the bottom of what went wrong when you took the policy with us, all the way up until your most recent interaction.

We appreciate you giving us another chance to make things right and we look forward to showing you just how much we value you as our client, moving forward!

Best regards,
The MiWay Team