Lies and deceit!!!!

On the 30th of November 2020, my husband was involved in an accident. We logged a claim with Miway which dragged to get approved however, we overlooked that. The car finally went to the workshop for repairs but nothing was done on it as they (the workshop) was closing for the holidays and there were parts they needed to order. Sometime last week, my husband was informed that the parts had arrived (relief from both of us) and that the car would be ready on the 30th of Jan. Before the communication last week, he was given the run around by the workshop regarding the parts and was never given any indication that they intended on getting this car out of their workshop soon. Now, today he's being informed that they are waiting for parts and they expect them in on the 12th Feb. We really need Miway to intervene with this workshop and resolve this soonest. We absolutely cannot be without a vehicle for 4 months!!!!!! Should anyone be interested in more details about this, my husband is reachable on ***