AM
Andrew M

1 reviews | Active since Sept 2021

14 Sept 2021, 19:36

*****

Had an accident in May which damaged the front bumper & radiator only. Engine was still ok & running. Miway took the car to their panel beaters & it's now 4 months with my car there. Now they are saying my car doesn't start. When I visited the panel beaters' premises I discovered that the car stays outside exposed to all weather conditions. Now Miway says it's not their problem that the car doesn't start yet when they took it, there wasn't any engine problem. Miway has also been lying that they sent an assessor. The panel beaters and Miway both give conflicting reports. At one point Miway said the car could start but after speaking to the repairer they said they never reported anything like that. So now they want to give me back a car that's not working and maybe the repairer tampered with my car.

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply15 Sept 2021, 08:05
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around.  Best regards,
The MiWay Team