CF
Carl F

1 reviews | Active since Aug 2015

26 Aug 2015, 10:23

*****, Cheats and *********

Miway insurance has the culture of an organized crime syndicate. Lying, cheating, *****ing, they think they can do whatever the hell they want. I am seriously tired of being a Miway client. They have abused and bul**** me to a point where i could physically hurt someone, especially the person that contacted me on Monday 2015/08/24 claiming that their accounts department made a mistake on the debit order however they are going to blame everything on me because the responsibility is mine to check my bank statements, and then deduct the ENTIRE GOD DAMN amount at once, which they did! (***), i will get my money back, and more after Iim done with this sick hole insurance company, whats the point of signing a debit order? seriously, stop acting like little children, grow the hell up and do business in an honest and respectful manner. I will escalate this further to the Insurance Ombudsman and they are more than willing to put a stop to big companies intimidating their very own clients.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply26 Aug 2015, 16:14
Official
Hello User8908,

Thanks for bringing this to our attention and for giving us a chance to investigate what went wrong! We have passed your feedback on and we assure you of our commitment to improve our service delivery - thanks to your feedback.

Thanks for giving Thuli a chance to make things right - were so happy to hear that you decided to stay with us, and we urge you to give us a shout if you need any further assistance!

Kind regards,
The MiWay Team