KS
Kendibone S
1 reviews | Active since Dec 2012
09 Mar 2016, 09:26
*****
ISSUE 1:<br> I joined MiWay over a year ago and upon joining I received a magazine subcription, which was said to start 8 months after joining. <br> 12+ months later, STILL NOTHING! Kindly start sending the magazine I subscribed for.<br> <br> ISSUE 2:<br> In a year Miway give you 3 \emergency calls\" where they help you free of charge. This year on my way back from Bronkhorstspruit, my tyre burst and so I called MIway. They sent a guy to try help me with it which was great - the tyre was semin-flat so he took it back to his workspace to pump it and was gong to return anyway. My issue is that MIway logged in a SECOND EMERGENCY call for the guy to return and tow my car back to Bronkhorstspruit. Irrespective of whether he came back in a bakkie, plane or boat he was going to return anyway, I don't see why I had to \"use up\" two emergency calls. FOR ONE TYRE - TWO EMERGENCIES? <br> <br> A bunch of ****** all of you! "
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MiWay Insurance's replyOfficial
17 Mar 2016, 12:47Hello _unhappy,
We're so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver and that we've investigated and passed your notes on to all involved.
Our service provider has since called to assist you with your voucher query and we urge you to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team
We're so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver and that we've investigated and passed your notes on to all involved.
Our service provider has since called to assist you with your voucher query and we urge you to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team
Best regards,
MiWay Insurance's reply17 Mar 2016, 12:47
Official
Hello _unhappy,
We're so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver and that we've investigated and passed your notes on to all involved.
Our service provider has since called to assist you with your voucher query and we urge you to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team
We're so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver and that we've investigated and passed your notes on to all involved.
Our service provider has since called to assist you with your voucher query and we urge you to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team
Best regards,