S
Shanaaz
1 reviews | Active since Oct 2023
08 Dec 2025, 21:03
Leave Miway as soon as possible.
If you have an existing insurance with Miway leave as soon as possible. I was in an accident on Thursday. I called numerous times, nothing. I messaged them numerous times. Tried submitting a claim online (it doesn't work)
I'm a comprehensive member. They make bold claims, but say they will call you back and never call back. They don't even care if you hurt.
The other insurance company Santam already contacted their client but Miway (niks nada) they don't care about you and will not help. So please save your money. I'm telling you they are by far the worse.
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MiWay Insurance's replyOfficial
08 Dec 2025, 21:04It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply08 Dec 2025, 21:04
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team