MN
Mark N
1 reviews | Active since Mar 2009
25 Mar 2020, 13:48
Lax and inefficient
Dealt with 5 different people using the MiWay app. It’s impossible for me to know what has changed unless they provide me with all details they have on me so I can determine and advise what has changed. I cannot take calls therefore the reason for making use of the chat facility.
It’s a simple request. Instead I now have to wait for their standard 72 hour turnaround time
Helpful (0)
Replies (2)0
Replies (2)
MiWay Insurance's replyOfficial
25 Mar 2020, 15:03We’re so sorry to hear that we have upset you – we will get an agent to give you a call ASAP and we apologise in the interim for any inconvenience you have experienced!
Best regards,
The MiWay Team
Best regards,
The MiWay Team
Best regards,
MiWay Insurance's reply25 Mar 2020, 15:03
Official
We’re so sorry to hear that we have upset you – we will get an agent to give you a call ASAP and we apologise in the interim for any inconvenience you have experienced!
Best regards,
The MiWay Team
Best regards,
The MiWay Team
Best regards,
MN
Mark N's updateReviewer Update
25 Mar 2020, 15:20Thank you.
You however misunderstand, I need this confirmation to be in writing. I am not answering calls, this was the reason for your app in the first place
You however misunderstand, I need this confirmation to be in writing. I am not answering calls, this was the reason for your app in the first place
MN
Mark N's update25 Mar 2020, 15:20
Reviewer Update
Thank you.
You however misunderstand, I need this confirmation to be in writing. I am not answering calls, this was the reason for your app in the first place
You however misunderstand, I need this confirmation to be in writing. I am not answering calls, this was the reason for your app in the first place