1 reviews | Active since Nov 2016

12 Sept 2019, 09:01

Lana van der Berg and her EXCELLENT client service

I would really like to compliment Lana van der Berg for her utmost excellent client service, I have in my entire 37 years of living never encountered a person who has treated me so friendly, courteous, and with love. By the way she handles all the questions and explains the whole process after my claim was just out of this world unbelievable. MiWay has more than a golden treasure with this lady, she is really very valuable to your company. I would recommend MiWay to anyone, just because of Lana and her excellent client service. I wish I could explain everything what she has done and how professional she is, she goes more than the extra mile to assist when I am anxious and have more than my fair share of questions and puts me to ease with so much comfort. Thank Lana for being such a gentle human being towards me and for the way you treated me during the whole process, I am really so grateful you assisted me. Thank you, thank you, thank you. You are a star shining very brightly.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply12 Sept 2019, 09:09
Official
Wow - this is such a fantastic compliment and exactly the kind of feedback that we strive for! It’s so nice to hear that Lana is so enthusiastic about delivering awesome service and we are so happy to have her on our team. We’ll be sure to show her the recognition she deserves and we look forward to keeping you impressed for years to come.
Best regards,
The MiWay Team