Ladysmith Panelbeaters Poor service ever

Item: MiWay Insurance
Rating: 1
Author: Siphephelo M

I'm not happy with claim C988431. The car was involved in an accident and the repairer Ladysmith Panelbeaters has returned to me a car that is not pre-eccident condition. They are telling me that its normal wear as ratified by Ladysmith Autohaus. The accident impacted and damaged the underneath of the car and now I'm experiencing these mechanical failures and difficulties. I can not fight with Ladysmith Panelbeaters because i don't trust them anymore. I'm pleading to MiWay to recommend a new service provider to look at my complain.

Thanks

Helpful (0)

Replies (3)

MiWay Insurance's replyOfficial

09 Nov 2018, 12:02

We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued and we assure you that it is never our intention to upset you in any way. We have escalated your concerns and one of our agents will be in touch to assist you shortly!

Best regards,
The MiWay Team

MiWay Insurance's reply09 Nov 2018, 12:02

Official

Siphephelo M's updateReviewer Update

09 Nov 2018, 12:12

I have initially called on of your agents earlier on and still waiting from a feedback from him as well

Siphephelo M's update09 Nov 2018, 12:12

Reviewer Update

I have initially called on of your agents earlier on and still waiting from a feedback from him as well

MiWay Insurance's replyOfficial

09 Nov 2018, 12:16

We have passed your note on and we'll get someone to give you a call soonest. Please accept our sincere apology in the interim for any hassles we have caused you!

Best regards,
The MiWay Team

MiWay Insurance's reply09 Nov 2018, 12:16

Official

We have passed your note on and we'll get someone to give you a call soonest. Please accept our sincere apology in the interim for any hassles we have caused you!

Best regards,
The MiWay Team