YM
Yamkela M

1 reviews | Active since May 2018

22 Feb 2022, 07:43

LACK OF URGENCY - CLAIM NO. C***

My alarm system was hit by lightning, on 11 February 2022 I submitted a claim. An agent called me the following day to confirm the details of the claim and mentioned that since it's a security issue they'll send an assessor the following day. I have been following up with Tyrell Kallee the agent dealing with my claim, till today no assessor has been sent to my premises.

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply22 Feb 2022, 10:17
Official
We hear you and we’re so sorry to hear about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around. 
Best regards,The MiWay Team